FAQs

Artwork Approval

Email your artwork in either .jpeg or .pdf format, or if you have Adobe Illustrator, we will size the art to fit. Please note that the artwork should contain only the image to be printed—no crop marks, no bounding lines, and no overlays. Please convert text to outlines or curves. A pdf paper proof will be submitted for approval before production.

Production Time

Standard production time is 3 to 7 days upon approval of artwork. Personalization could take a few days longer. We can do rush orders in less than 2 days with an extra charge of $60.00 (x) for order production.

Split Shipment Destinations and Drop Shipments

  • $5.00 Split shipment fee
  • F.O.B. Point Western Upstate New York
  • Regular Packaging (Case Pack and Overbox) - $6.00 Net

Imprinting Information

  • Price Includes a Full Four-Color Process or Multiple Spot Color Imprinting on One Side
  • No Extra Charge for Both Sides or Full Wrap Design on Mugs
  • Shirts: Full-Color 10″ x 12″ DTG Imprint on One Side of Shirt; Second Area Imprint, Add $6.00
  • Tiles: Full-Color Bleed If the Artwork Is Configured to the Size of the Item

Less Than Minimum

For any order with less than 36 pieces, with an absolute minimum of 12 pieces, add $30.00. An exception to this is the wood plaque.

Durability

  • Ceramic Mugs: Microwavable and Dishwasher-Safe
  • T-Shirts: Image has Superior Washability
  • Tiles and Plaques: Superior Image

Method of Imprinting

  • All Mugs, Tiles, and Plaques are Printed Via Sublimation
  • All Shirts are Digital Direct to Garment Printing

Pre-Production Sample

$25.00 Each